FAQ's

Frequently Asked Questions

Every individual has their own unique set of circumstances leading them to this season of their life. It’s important to understand that our Senior Benefits team does not get paid extra to assess your Medicare needs. Your cost is just that, your cost. Why try to navigate these decisions alone? We would be honored to talk with you, assess your needs, and explain your options in a way that you understand.

Medicare Open Enrollment -

a. What is the Medicare Annual Enrollment Period?

Medicare health and drug plans can make changes each year—things like cost, coverage, and what providers and pharmacies are in their networks. October 15 to December 7 is when all people with Medicare can change their Medicare health plans and prescription drug coverage for the following year to better meet their needs.

b. When is the Medicare Annual Enrollment Period?

Every year, Medicare’s Annual Enrollment Period is October 15 - December 7.

What is an Evidence of Coverage, why is it important, and when should I receive it? +

If you're enrolled in a Medicare Plan, your plan will send you an "Evidence of Coverage" (EOC) each year, usually in the Fall, around September. The EOC gives you details about what your plan covers, how much you pay, and more. It’s recommended a recipient review any changes to ensure the plan will continue to meet your needs for the upcoming year.

What is an Annual Notice of Coverage, why is it important, and when should I receive it? +

The Annual Notice of Change (ANOC) is a notice you receive from your Medicare Advantage or Part D plan in late September. The ANOC gives a summary of any changes in the plan’s costs and coverage that will take effect January 1 of the following year. Review this notice to see if your plan will continue to meet your health care needs in the following year.

How does I know if I need to change plans? +

We recommend that anyone in a Medicare health or prescription drug plan to always review the materials they receive about their plan, like the “Evidence of Coverage” (EOC) or their “Annual Notice of Change” (ANOC). If your coverage is changing, you’ll need to make sure your plan(s) will still meet your needs for the following year. If you’re unsure or have questions or concerns, please reach out to a Madison Insurance Group Senior Benefits team member for a no-cost assessment.

How do I find a doctor or facility that accepts Medicare? +

If a Madison Insurance Group Senior Benefits team member is helping you assess your options, we will be happy to help you find a doctor or a facility who accepts Medicare and the one that best suits your circumstances. The government also provides a link on their website that will allow you to search by zip code.

What type of care IS NOT covered by Original Medicare? +

Medicare and most health insurance plans don't pay for long-term care. Non-skilled personal care, like help with activities of daily living like bathing, dressing, eating, getting in or out of a bed or chair, moving around, and using the bathroom. Other items and services Original Medicare DOES NOT cover include:

  • Long-Term Care (also called custodial care)
  • Most dental care
  • Eye exams (for prescription glasses)
  • Dentures
  • Cosmetic surgery  
  • Massage therapy
  • Hearing aids and exams for fitting them
  • Concierge care (also called concierge medicine, retainer-based medicine, boutique medicine, platinum practice, or direct care)
  • Covered items or services you get from an opt-out doctor or other provider (except in the case of an emergency or urgent need)

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Medicare pricing is the same, whether you enroll in plan coverage on your own or with one of our trusted advisors' assistance.

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We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area.
Please contact Medicare.gov or 1-800-MEDICARE; 365 days a year / 24 hours a day / 7 days a week, to get information on all your options. 
Medicare has neither reviewed nor endorsed this information. Not connected with or endorsed by the United States government or the federal Medicare program.